Billing Clerk
About the role
Support accurate patient billing, insurance claims and payment collection while delivering clear, helpful customer service.
Responsibilities
- Answer billing enquiries and explain payments and account information
- Verify insurance eligibility and prepare claims
- Collect patient payments, co-pays and deductibles
- Complete shift reconciliation accurately
- Maintain confidential billing records
- Communicate with patients, insurers and internal teams
- Provide professional customer service
- Work assigned 12-hour shifts, including weekends and public holidays
Requirements
- Relevant diploma or certificate
- Experience with payment collection and reconciliation
- Accuracy, confidentiality and strong communication skills
- Bilingual ability is an asset