About the role

Job Title: Operations Coordinator — Home Services — Remote Talent Pool Location: Remote — worldwide; candidates in Latin America and the Caribbean are encouraged to apply. Salary Range: USD 1,500–2,000 per month. This is indicative compensation for opportunities in this talent pool; the specific match and experience determine the final offer. Work Schedule: US business hours; exact hours are confirmed for each opportunity. Contractor Note: Independent contractor opportunities. Company Overview: Sagan connects international talent with US-based businesses. We work with professionals across Latin America, the Philippines and other global markets. About This Talent Pool: We are inviting applications for current and future opportunities. This posting builds a specialist talent pool and does not guarantee an immediate vacancy, interview or placement. Position Overview: Help a home-services business keep customer communication, schedules and daily operations organized. This pool is for coordinators who can take ownership of follow-up, keep field crews informed and improve day-to-day workflows. Key Responsibilities: – Respond to customer inquiries by phone, email and text and maintain accurate CRM records. – Coordinate estimates, service appointments and field-crew schedules. – Follow up on estimates and open customer requests. – Prepare complete job information and communicate schedule changes to crews and customers. – Track routine purchasing or inventory needs and identify improvements to operational workflows. Qualifications: – 2+ years of relevant professional operations, scheduling or administrative-coordination experience. – Experience coordinating multiple priorities and following work through to completion. – Clear spoken and written English for US customer and team communication. – Comfort learning CRM, scheduling and spreadsheet tools. – Availability to work US business hours as an independent contractor. Nice-to-Haves: – Experience supporting residential home-services businesses. – Housecall Pro, Jobber, ServiceTitan or a similar field-service platform. – Estimate follow-up, route planning or inventory coordination experience. Resume Submission Guidelines: Please submit your resume in English as a text-based PDF. Describe your experience in home-services operations, the responsibilities you personally handled and the tools you used. If you have applied to Sagan before, use the same email and upload your latest resume. Apply: Complete the Sagan application form linked with this posting.