Customer Service Representative – Personal and Educational Loans
About the role
Assist customers with personal and education-loan accounts, balances, payment arrangements and online services. Resolve enquiries while handling sensitive information professionally.
Requirements
- Fluent English and strong written and spoken communication.
- Knowledge of personal and education-loan processes.
- Comfort using loan-management and online customer systems.
- Reliable, empathetic teamwork and ability to manage several enquiries under pressure.