About the role

Remington Hospitality is hiring an Operations Manager for The Placencia Resort, a 90-room beachfront resort on Maya Beach. Reporting to the General Manager, the Operations Manager leads Front Office, Housekeeping, and Maintenance, supports the spa, pool, and recreation areas, and helps the resort through its 2027 renovation, when about 30 rooms will stay open.

Responsibilities

Direct the daily operation of Front Office, Housekeeping, and Maintenance.
Run a guestroom inspection and preventive maintenance program.
Coordinate arrivals, room assignments, and VIP and loyalty guest planning.
Oversee linen, guest supplies, and equipment inventories within budget.
Respond to guest feedback, reviews, and service issues.
Recruit, train, schedule, and develop the rooms team, and serve as Manager on Duty as scheduled.

Requirements

3 to 5 years of progressive rooms division or hotel operations leadership experience.
Experience leading Front Office and Housekeeping.
Proven record of building structure, processes, staffing, and operational systems.
Excellent verbal and written English.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office.
Flexibility to work evenings, weekends, and holidays.

Preferred qualifications

Resort experience.
Hotel opening, transition, or renovation experience.
Maintenance or engineering oversight experience.
Experience with Opera, HotSOS, or similar systems and international brand standards.
Bachelor's degree in Hospitality, Business, or a related field.
Spanish.

Benefits

Paid annual vacation, paid sick leave, and paid public holidays under the Belize Labour Act.
Social Security coverage through the Social Security Board.
Relocation and temporary housing assistance may be available for qualified candidates, subject to approval.
Work permit support may be available for qualified candidates who need one.