Sales Agent Assistant
About the role
The Belize Collection is looking for a detail-oriented and reliable Sales Assistant to join our Reservations team. If you’re organized, comfortable working with computers and reservation systems, and enjoy working in a fast-paced hospitality environment, we’d love to hear from you!
Responsibilities
- Manage daily reservations from OTAs, Booking Engine, and other booking platforms.
- Respond to guest inquiries, calls, emails, and social media messages in a timely and professional manner.
- Review and update reservations, room assignments, payments, packages, and guest details.
- Monitor room availability and ensure information is accurate across OTAs, the website, and reservation systems.
- Prepare credit card reports, process payments, and maintain accurate reservation and financial records.
- Assist the Sales & Reservations team with reports, reconciliations, administrative tasks, and other operational needs.
Requirements
- Highly organized and detail-oriented
- Computer savvy and a quick learner
- Reliable and responsible
- A strong communicator
- Able to work well under pressure
- A team player with excellent customer service skills
Preferred qualifications
- One year experience in a similar role preferred
Benefits
- Paid Time Off
- Resorts & Restaurant Discounts