About the role

Belize Sugar Industries is hiring a Shift Process Supervisor at Tower Hill, Orange Walk. The supervisor oversees safe and efficient shift operations across key process areas to support consistent sugar production. The role supervises personnel, monitors process and equipment performance, coordinates with maintenance and other teams, and ensures compliance with quality, safety, environmental and reporting standards.

Responsibilities

Coordinate, monitor and control shift operations across the Boiling House, clarification, evaporation, pans, centrifugals, conditioning building, packaging room and related process areas to achieve approved production, quality, safety and efficiency targets
Monitor process parameters, equipment performance, alarms, laboratory results, chemical dosing, product flows, sugar quality, product handling and operating conditions to detect deviations and start timely corrective action
Prepare, review and maintain accurate shift logs, production records, equipment condition reports, process data, downtime records, chemical usage records and operational handover notes
Promptly report production performance, quality deviations, downtime events, abnormal operations, safety incidents, environmental concerns and corrective actions to the appropriate managers
Liaise with the Laboratory and Quality teams so process materials, intermediate products, final sugar, packaged product and by-products meet approved specifications and customer requirements
Conduct or support toolbox meetings, safety observations, risk assessments, incident reporting, workplace inspections and follow-up of corrective actions in the assigned area
Build, guide, motivate, coach and supervise effective shift teams across the Boiling House, Conditioning Building, Packaging Room and assigned off-crop maintenance areas
Coordinate with Mechanical, Electrical and Instrumentation, and Maintenance teams on operational priorities, asset reliability, planned maintenance, stop-day activities, shutdowns, start-ups, steam trials and cogeneration-related events

Requirements

Minimum of three to five years' experience in sugar manufacturing, agro-industrial processing, food manufacturing or a comparable process production environment
Practical knowledge of sugar processing operations, including clarification, evaporation, crystallization, centrifugation, sugar drying, conditioning, packaging, chemical dosing, process control and product handling
Understanding of factory maintenance coordination, equipment reliability, shutdown and start-up activities, steam trials, cogeneration interfaces and operational risk controls
Knowledge of QMS requirements, food safety practices, workplace safety regulations, environmental requirements, housekeeping standards and company policies
Ability to interpret production data, laboratory results, process parameters, equipment alarms, shift logs, downtime events, product quality trends and operational variances
Strong leadership, communication, interpersonal, coaching, analytical and problem-solving skills
Ability to lead diverse shift teams, assign work, monitor performance, reinforce standards and maintain discipline in a production environment
Sound working knowledge of sugar industry practices, DCS or other process-control systems, laboratory data systems, electronic shift logs and Microsoft Office
Demonstrated commitment to safety, environmental compliance, food quality, housekeeping, 5S practices and continuous improvement

Preferred qualifications

Associate's or Bachelor's degree in Chemical Engineering, Process Technology, Mechanical Engineering, Sugar Technology, Industrial Operations or a closely related technical field
Shift supervision experience
Bilingual in English and Spanish
Equivalent combinations of education, technical training and directly relevant sugar industry experience may be considered