About the role

The University of Belize is hiring a Student Systems & Data Specialist for the Office of the Registrar at its Belmopan Central Campus. The role reports to the Registrar and works closely with the Director of ICT. As the main administrator of the University's Student Information System (SIS), the specialist handles system setup, data integrity, user support, reporting and vendor coordination, and produces data analysis and reports for planning, accreditation and compliance.

Responsibilities

Set up and maintain the SIS, including semester setup, security roles, workflow settings, user permissions and institutional parameters
Coordinate software updates, testing and fixes with the vendor, acting as the University's main vendor contact
Help plan, test and implement future SIS upgrades or a migration
Keep secure backups, keep data accurate and consistent, and suggest ways to get more out of the system
Build and maintain standard and custom reports, dashboards and data visualizations
Analyze enrollment, academic, financial and operational data and produce statistical reports for management, accreditation and outside stakeholders
Manage users, provide technical support and troubleshoot problems
Write user guides, run training, document procedures and announce system updates
Work with departments to improve business processes, recommend configuration improvements and support automation
Carry out other duties consistent with the role, as assigned by the Registrar or the Director of ICT

Requirements

Bachelor's degree in Information Systems, IT, Computer Science, Data Analytics, Business Information Systems or a related field
At least 3 years administering enterprise or student information systems
Experience in institutional reporting and data analysis
Advanced Excel skills (PivotTables, Power Query, advanced formulas, charts)
SQL and relational database skills
Report writing and data extraction experience
Experience with an SIS or ERP system
Strong analytical and problem-solving skills, organized and detail-oriented
Able to interpret complex datasets
Excellent communication and presentation skills
High integrity and respect for confidentiality
Able to train and support users and stay accurate under pressure

Preferred qualifications

Experience working with enterprise software vendors
Power BI, Tableau or similar tools

Benefits

Benefits package including medical, dental, vision and life insurance
Tuition waivers