About the role

Saint Martin's Credit Union invites applications for a System Administrator Assistant. Working under the guidance of the IT Officer and Systems Administrator, the assistant supports the 24/7 operation of the credit union's mission-critical systems, helping with system patching, updates, configuration, security and the management of technology resources.

Responsibilities

Help install, configure and optimize operating systems, hardware and software
Monitor endpoint security, antivirus solutions and system alerts under supervision
Assist with server, firewall and security patch management
Support server administration, system user management and maintenance
Help develop, test and maintain backup and recovery processes
Support the administration and maintenance of virtual environments
Provide basic technical support for core banking system queries and requests
Assist with network monitoring and firewall configuration, and keep IT documentation of system updates and changes

Requirements

Associate degree in Computer Science, Information Technology or equivalent, with at least 2 years of proven experience in a similar field; or relevant certifications (such as CompTIA, Microsoft or Cisco) with at least 3 years of proven experience in a similar field
Familiarity with Linux and Windows operating systems
Basic knowledge of Microsoft 365 administration, including Exchange, Teams, Active Directory and Defender
Basic networking and firewall knowledge
Awareness of virtualization (VMware preferred)
Strong documentation, interpersonal, communication and organizational skills
Able to work independently, multitask, meet deadlines and perform well under pressure